We carried out an announced comprehensive inspection at MASTA Travel Clinic Manchester as part of our inspection programme. Patient survey information and CQC comment cards reviewed indicated that patients were very satisfied with the service they received. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage them to improve. Travel Clinic. The areas where the provider should make improvements are: Dr Rosie Benneyworth BM BS BMedSci MRCGPChief Inspector of Primary Medical Services and Integrated Care. Our inspection team was led by a CQC lead inspector. For this inspection we visited the location at MASTA Travel Clinic Manchester, based with the STA travel store, situated within Manchester city centre. Urgent care, NHS 111 and GP out-of-hours services, Independent healthcare services and hospices. When we inspect health and social care services, we give them ratings and publish reports about them – information you can use when you're choosing care. During our visit we: • Looked at the computer system for record keeping and staff information. The independent regulator of health and social care in England. They have many pharmacy and nurse-led travel clinics located throughout England and Ireland and have been established for over 30 years. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment. Your information helps us decide when, where and what to inspect. Patients could contact customer services when the clinic was closed. MASTA Travel Clinic Manchester shared facilities with another company.The consultation room was located in the basement of the building only accessible by steep steps. Systems were in place to protect people from avoidable harm and abuse. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage them to improve. When we inspect health and social care services, we give them ratings and publish reports about them – information you can use when you're choosing care. This included advice about drinking water and food and what to do if a patient was bitten by animals or insects. 151 Buckingham Palace Road Available to. MASTA Travel Clinic Manchester provides pre-travel assessments, travel vaccinations and travel health advice. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. MASTA Travel Clinic Manchester provides a comprehensive travel service including pre-travel assessments, travel vaccinations and travel health advice. The AMS Clinic are the leading provider of baby and infant male circumcision in Greater Manchester for boys aged 2 weeks to 2 years. There was an additional safety mechanism on the service’s computer system which preselected the vaccinations to be given to ensure only in date vaccinations were administered and correct serial numbers recorded. Your information helps us decide when, where and what to inspect. The team included a specialist adviser. There was a clear leadership structure and staff felt supported by management and worked very well together as a team. Ensure policies and protocols are accessible to staff in the event of the computer system not working. There was a clear leadership structure and staff felt supported by management. Travel Vaccination Clinic MASTA Approved at East Midlands Laser and Cosmetic Clinic. London SW1W 9SZ. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: We don't rate every type of service. Mrs Naomi Harradence is responsible for these services. When mistakes occurred, lessons were learned. Information for care providers, including guidance about regulations, how to register with us, what incidents you must notify us about and what we look at when we carry out inspections. Town/City. We carried out an announced comprehensive inspection on 7 December 2017 to ask the service the following key questions; Are services safe, effective, caring, responsive and well-led? We received 42 comment cards, all of which were positive about the standard of care received. Systems were in place to protect people from avoidable harm and abuse. Patient survey information and CQC comment cards we reviewed indicated that patients were very satisfied with the service they received. We found that this service was providing well-led care in accordance with the relevant regulations. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008. Let's make care better together. STA Travel Clinic - MASTA. Therefore, they did not fall into the scope of our inspection. Let's make care better together. The independent regulator of health and social care in England. Patients could contact customer services when the clinic was closed. We found that this service was providing safe care in accordance with the relevant regulations. Telephone. If you're the provider who runs this service: Inspection carried out on 7 December 2017, Inspection report published 9 January 2018, More about using the information we provide, As a member of staff at a service or provider we regulate, Complaints about a service or provider we regulate, Find out about events where we will be speaking or exhibiting, Getting started: tips about care services, What you can expect from a good care service, Mental health and the Mental Capacity Act. Opening hours for the Manchester MASTA clinic are Tuesday to Friday and some Saturdays 10am until 6pm and 11am to 7pm on Thursdays. We inspected this service on 17 May 2019. The consultation room is in the basement of the building only accessible by steep steps. CQC register MASTA Travel Clinic - Manchester to carry out the following legally regulated services here: Treatment of disease, disorder or injury. Malaria prophylaxis advice is given and prescription provided for purchase of the necessary antimalarial medication from the local pharmacy. Mrs Gillian Elizabeth Rimmer is the registered manager for these services … London SW1W 9SZ. We attend a range of events throughout the year. The consultation room was in the basement of the building only accessible by steep steps. We found that this service was providing responsive care in accordance with the relevant regulations. Manchester clinic gets Meningitis B vaccine in stock - but charges parents extra for the jab ... "MASTA cannot guarantee that courses will be completed, unless payment for all … 151 Buckingham Palace Road MASTA Travel Clinic - Manchester is run by MASTA Limited, Diagnostic and screening procedures, Services for everyone, Treatment of disease, disorder or injury. Patients were given a travel health passport that contained a record of any vaccinations, useful information and contacts for when they were abroad. The service had arrangements in place to respond to medical emergencies. If you're the provider who runs this service: More about using the information we provide, As a member of staff at a service or provider we regulate, Complaints about a service or provider we regulate, Find out about events where we will be speaking or exhibiting, Getting started: tips about care services, What you can expect from a good care service, Mental health and the Mental Capacity Act. STA Manchester, Unit 6, Barton Arcade, 556 Deansgate, Manchester, M3 2BW 0330 100 4131 MASTA Travel Clinic - Southampton Good STA Southampton, 6 … This makes the MASTA Travel Clinic Partnership the largest network of Travel Clinics in the UK currently operating from 26 specialized centres and growing all the time. London SW1W 9SZ. The independent regulator of health and social care in England, Here you will find the list of services and areas where we, When mistakes occurred lessons were learned. Ms Michelle Rhodes is responsible for these services. The waiting area was shared with the other company and there were no toilet facilities. Staff were aware of current evidence- based guidance. Find out about events where we will be speaking or exhibiting, and see presentations we've given at recent events. Opening hours for the Manchester MASTA clinic are Tuesday to Friday and some Saturdays 10am until 6pm and 11am to 7pm on Thursdays. STA Manchester, Unit 6, Barton Arcade, 556 Deansgate, Manchester, M3 2BW 0330 100 4131 Provided by: MASTA Limited CQC inspection area ratings (Latest report published on 15 July 2019) Patients commented that they were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment. MASTA Travel Clinic Manchester shared facilities with another company. The waiting area is shared with the other company and there are no toilet facilities. STA Travel Manchester Deansgate is the place where adventures are created, annual leave disappears and flip flop and margarita dreams are made, we're the only place to #STARTTHEADVENTURE. The provider was aware of the limitations of the premises and any patient requiring disabled access would be redirected by their customer service centre to one of MASTA Travel Clinic’s other locations. The service sees on average eight to ten patients per day. This service is registered with the Care Quality Commission (CQC) under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. : Requires improvement – the service isn't performing as well as it should and we have told the service how it must improve. As part of our inspection we asked for CQC comment cards to be completed by patients prior to our inspection visit. This service is registered with the Care Quality Commission (CQC) under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. Home / Search YFVCs / Manchester / STA Travel Clinic - MASTA. the Care Quality Commission, authorise and regulate this service to When we inspect health and social care services, we give them ratings and publish reports about them – information you can use when you're choosing care. Urgent care, NHS 111 and GP out-of-hours services, Independent healthcare services and hospices. … Find out about events where we will be speaking or exhibiting, and see presentations we've given at recent events. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage them to improve. : Good – the service is performing well and meeting our expectations. Clinics are registered yellow fever centres and able to offer last minute, as well as Saturday and evening appointments, up until 8pm. The provider was aware of and complied with the duty of candour. If you're the provider who runs this service: More about using the information we provide, As a member of staff at a service or provider we regulate, Complaints about a service or provider we regulate, Find out about events where we will be speaking or exhibiting, Getting started: tips about care services, What you can expect from a good care service, Mental health and the Mental Capacity Act.

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