Pull the TV's power plug from the power socket. To reinstall all functions of the TV press the “Home” button on the remote of the television and select: [Setup] > [General settings] > [Reinstall TV]. Check if the previously faulty app is working correctly again. ● Switch the TV to standby. Is the TV signal down? Thanks James I let you with this sir to continue with issue, thanks for … Can not scroll back 7 days anymore and ITV 1 Hub keeps asking for postcode even though it has been entered. ● Check if the previously faulty app is working correctly again. ● other apps are functional ● an internet connection is successfully established. ● After at least two minutes, reconnect the power plug again. Ensure that: ● the software is up-to-date ● the app was opened from the TV’s app platform, no external Smart device is used. If yes, you are done. Samsung TV users can now watch live streams of ITV channels (that's ITV, ITV2, ITVBe, ITV3, ITV4 and CITV) via the ITV Hub app. ● Select [OK] and press “OK” to confirm. If not, proceed with Step 2 (“Clear the internet memory”). ITV hub is not working with Samsung smart tv. If yes, you are done. On some Samsungs the 'Reset Smart Hub' option is in the 'Self Diagnosis' menu. ● Press the “Home” button on the remote control of the TV and go to the “Apps” shelf: ● Select the Google Play store and press “OK” on the remote control. Replug the power plug and start up the TV. Take out the power plug of the TV and wait one minute. ● Select [Uninstall] and press “OK” on the remote control to confirm. Please read the. Keep track of your product warranty coverage, Qualify for cash-back, gifts and special offers, Selected products Are they both connected ? Here you see what is going on. The ITV Hub App is still working fine for me on my nowtv smart box when going to the My Apps section on the box. Press “OK” on the remote control to confirm the selection. When an error message is shown, please skip to the last paragraph of the article below about error messages. Had a 24 hour power cut at the weekend, not sure if relevant. ● Select [OK] and press “OK” to confirm. *, 164 cm (65") Ambilight TV, 4500 Picture Performance Index, HDR perfect WCG 99%, P5 Perfect Picture Engine, Philips values and respects your privacy. The information on this page applies to the following models: 65OLED803/12 , 55OLED803/12 , 65OLED873/12 , 65OLED973/12 , 65PUS7803/12 , 65PUS8503/12 , 65PUS8303/12 , 75PUS8303/12 , 49PUS7803/12 , 49PUS8303/12 , 75PUS7803/12 , 55PUS7803/12 , 49PUS8503/12 , 55PUS8303/12 , 55PUS8503/12 , 65PUS7303/12 , 49PUS7503/12 , 55PUS7503/12 , 50PUS7303/12 , 50PUS7383/12 , 50PUS7373/12 , 43PUS7303/12 , 55PUS7383/12 , 55PUS7373/12 , 55PUS7303/12 , 43PUS7383/12 , 43PUS7373/12 , 65PUS7601/12 , 40PFS5501/12 , 32PFS5501/12 , 65PUS6521/12 , 43PUS6401/12 , 49PUS6401/12 , 43PUS6501/12 , 55PUS7181/12 , 55PUS6401/12 , 49PUS7181/12 , 49PUS6551/12 , 49PUS6561/12 , 32PFS6401/12 , 55PUS7101/12 , 55PUS6561/12 , 55PUS6551/12 , 49PUS7101/12 , 55PUS8601/12 , 32PFT6500/12 , 32PFT5500/12 , 48PFT5500/12 , 40PFT6510/12 , 55PUT6400/12 , 50PUT6400/12 , 50PFT6550/12 , 50PFT6510/12 , 40PUT6400/12 . After at least two minutes, reconnect the power plug again. ● The app crashes or shows an error message. ● Check if the app is working again. For example, if you’re trying to get access to ITV hub on a smart TV, then the issues you’ll face will likely be different than if you were to access it on your laptop browser. All settings and installed channels will have to be restored after this option is selected. Customer: 1 sec JA: Does the TV menu work? Resetting the smart hub in your TV can sometimes bring apps back from the ether. ● Press the “Home” button on the remote control of the TV and go to the “Settings” shelf: ● Select [Settings] > [Wireless and Networks] > [Wired or Wi-Fi] > [Clear Internet Memory] and press “OK” on the remote control. Show more product numbers Show less product numbers. Customer: ue 49ks8000 about 18 month old JA: How long has this been an issue with your Samsung? (, Men’s Shaving & Grooming – Find the tool to suit your needs, Hair Removal - Find the tool to suit your needs, Kitchen: NutriU App – Airfryer recipes & tips, Men's shaving & grooming accessories and parts, Sign up and get 15% off in the Philips online shop! Says software is upto date - TV is latest Sony 49" . If not, proceed with Step 2 (“Clear the internet memory”). On scroll back says no information, will scroll back for the current day but not previous days. Press the “Home” button on the remote control of the TV and go to the “Apps” shelf: ● Select the Google Play store and press “OK” on the remote control. If not, proceed with Step 4 (“Reinstall the TV”). Please try again later. ● An issue with the video or sound content playback occurs while the app is used. ● Use the arrow down key to select: [Settings] > [Auto-update apps] > [Auto-update apps at any time]. It was but now won’t even after Samsung hub reset. ● Search for the just uninstalled app and highlight it. ITV Hub Not Working. Do you have the same problem on all sources/inputs? There are currently no items in your shopping cart. Sorry, your subscription to our newsletter failed. Online streaming not working? If not, proceed with Step 3 (“Update or reinstall the app”). ● Check if the previously faulty app is working correctly again. Ok itv channels, I forget English tv channels , I have programed and magnagement of IPTV for TV services from there, but not for ITV Hub, although this channel could be seen from the IPTV service mine. Now, much of your problems with the Hub will actually greatly depend on the device you’re using to access it. If yes, you are done. How old is it? What happened right before this? Switch the television on from standby with the power button. ● Pull the TV's power plug from the power socket. Thanks for subscribing to our newsletter! Follow the steps below when the app content playback is interrupted or hangs, to verify the causes of the issue. If yes, you are done. ● A black screen shows when the app is selected. Press the 'Menu' key on your remote then navigate to 'Smart Hub' followed by 'Smart Hub Reset' and finally 'Reset Smart Hub'. ● The Auto-update is now enabled. JA: What Samsung model do you have? ● Switch the television on from standby with the power button. You'll now need to enter your TV's Pin, which will be 0000 if you haven't changed it. ● Choose the affected app from the app overview and press “OK”. One quick question have you tried disconnecting the power to your nowtv box or stick for about 30 secs to see if that might fix the ITV Hub App working on your device ? Proceed with the following to reinstall/update the app: ● Press the “Home” button on the remote control of the TV and go to the “Settings” shelf: ● Select [Manage apps] and press “OK” on the remote control. ● Select “INSTALL” or “UPDATE” ● Press the “OK” button on the remote control to start the download.

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