I haven't had a watch for almost two months.Nixon, you have been an absolute nightmare to work with. Most times, we actually find that for a Nixon watch repair, a simple battery change will do the trick. He had my battery replaced on the spot! To sell poor quality watches that retail for close to $400 and then find loopholes to not cover the poorly constructed parts under warranty is ludicrous and quite frankly, robbery. Focused on making the little stuff better, Nixon began with a small line of team-designed, custom-built watches sold exclusively in specialty boardsport and fashion retailers. I didn't have my receipt since I got it a year ago so when I called they told me to give them these numbers followed by a letter in the back that determines when it was manufactured and so it was covered. I received 2 of the lowdown series watches. first of all I wasn't mad because she was gorgeous lmfao , 2nd of all because she was nice enough not to ask me about the receipt ( even though I brought it with me ), she wasnt helpful , she was just like whatever just give me your watch and we'll get it fixed Good Review part not just fixing my clasp , they actually changed the whole band ( idk if it has to be changed the whole band or theyre just nice ? The store took the watch back and sent it in for repairs...It's been 4 months...Manager of the store just informed me that Nixon has NO record of receiving the watch despite multiple phone calls to them. SHOULDN'T YOU HAVE KNOWN THAT WHEN I FILLED OUT THAT INFORMATION ON THE FORM?! Based on the weak Canadian dollar, $85US+shipping ended up being about $140CAN, which I did not consider a sufficient discount from $200 for me to give away my old watch.Now I have to find somewhere local where I can get my watch repaired. !They really stand behind their product and the employees there are super helpful and kind. Nixon will not accept a warranty claim or repair request if a watch has evidence of excessive wear or misuse. Free Return Shipping & Insurance Included. Please select another country. Offer expires in 30 days. Your free estimate is emailed to you (we can call if you prefer) for your review. They offered some small amount of credit for my broken watch and told me I could use it toward a new watch, or i could have my broken watch sent back to me. to say about the service, professionalism, communication and quality. Display of any mark does not suggest endorsement or sponsorship by mark owner. This is a super professional and fast company and this service encourages me to buy more of their products in the future. If Nixon determines a covered defect, the product will be replaced with the same or similar product at Nixon’s option. THANK YOU NIXON ! It lasted 2 months then that battery died. This to me is completely unacceptable in both product quality and customer service. Heads up: you will void your Mission warranty if you open your case back, push the buttons underwater or forget to seal the microphone port and expose your watch to moisture. Katie in the repair service center is a rockstar. Nixon offers a limited warranty of defects in materials and workmanship for a period of two (2) years after original purchase from an authorized Nixon dealer. They checked it out right there and fixed it for free!!! Their work is flawless which they stand behind, to me most importantly. Watch Battery Replacement | 100% By Mail Hassle Free Service, Watch Repair: Professional, Affordable & Hassle Free. Why waste my time and shipping fees?Nixon then gave me an offer where I could either a) have my broken watch shipped back to me for free, or b) Pay them $85US+shipping to have a new watch up to $200 value sent to me. Love it!!!! Even though they told me it would take just a week after they received it, six weeks and $40 later they finally sent my watch back -- just to replace a leather strap! We can service any style of watch. We repair a vast array of brands and styles: automatic chronograph, quartz watches, as well as vintage and antique timepieces. Watch Repair in Nixon on YP.com. Your service was outstanding and I highly recommend you. I sent it in for repair, which cost me $50 plus shipping. Your browser's Javascript functionality is turned off. but its alright . I really am a fan of Nixon watches i see many reviews from yelpers saying that the watch that they got was a piece of junk and broke after only wearing it a few times. After the first two years from the date of purchase, the labor cost of any repair or replacement will be charged to you whether or not the part is covered by the warranty. Yelp users haven’t asked any questions yet about Nixon Watches Service Center. I called Nixon and dropped off the watch the next day to have it replaced. Your browser's Javascript functionality is turned off. We'll perform all the checks afterward to be extra sure replacement is done right. Patrick was surprised but didn't flinch at all. Maybe from a different brand it does but not at Nixon. At first the color started to fade and turn from Rose Gold to more of a coppery darker color. However their customer service was so horribly in appropriate I WILL NEVER BUY ANOTHER NIXON AGAIN.After ten years of wear a pin that hold my band together broke and i sent it to nixon for a diagnosis on the repair. $3.76. Great communication with quick reply to questions, repair was fast and accurate. "I'm normally not the type to make a fuss but it really bothered me that they were not taking any accountability for anything not even the fact that they should've told me there would've been a fee to fixing the band. Currently selected country is ca and current language is en. . COMPLIMENTARY. More like a big e-tailer in response and fulfillment than a locally owned small business. After someone said to me "oh your watch is cute but the band is messed up. I bought 51-30 ALL GOLD TIDE on September 9th , 2013 . We don't cover normal wear and tear or batteries*, crystal, watch case, strap, bracelet, loss or theft. Our highly trained maintenance experts will be able to resolve most issues in a timely fashion.

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