Get ETTelecom's top stories every morning in your email inbox. Ask our community. . We have updated our terms and conditions and privacy policy Vodafone Idea Limited (Formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Suman Towers, Plot No.18, Sector 11, Gandhinagar â 382011, Gujarat.CIN L32100GJ1996PLC030976, T: +91-79 6671 4000, F: +91-79 2323 2251, Banking/Insurance/Financial Products/Credit cards, Penalty, all resource disconnection and blacklisting for 2 years. The Mukesh Ambani-led Reliance Jio on 31 March had announced that the customers who were yet to register for its Prime Membership Plan will have time till 15 April to join the scheme by paying Rs99 and recharging with a minimum of Rs303, which will get them 3-month complimentary 4G service. Department of Telecommunications. You may lodge your grievance by clicking HERE Indian Telecommunication Sector has undergone a major process of transformation through significant policy reforms, beginning with the announcement of NTP 1994 and carried forward under NTP 1999 and 2012 and National Digital Communication Policy - 2018. An SMS content reads that Reliance Jio has given time till 10 April to its customers for enrolling for the scheme. See Code of Practice. H Harsh9988. Several users of DTH and Cable TV had complained to TRAI via social media channels that their respective service providers are enforcing pre-defined channels, and bouquets in their base pack. All the customers who have subscribed to the Summer Surprise prior to its discontinuation will remain eligible for the offer. A customer can complaint against Registered Telemarketer or Unregistered Telemarketer if receives unsolicited commercial communication (UCC) after 24hrs of registration of DND services. without inform close my connection no - 8802888809. Where ALSO READ: Airtel, Vodafone, Idea Cellular saw maximum billing complaints in October-December. Our Code of Practice guides us in how we handle your complaint. This website uses own third-party cookies.Find out more about usage in our Privacy Policy page. For registering complaint through SMS, please use the below syntax: "UCC Content, XXXXXXXXXX, dd/mm/yy" to 1909. Telecom Regulatory Authority of India. on Nov 12, 2017 . Redressal of Public grievances. 27 Survey No. The letter also referred to SMSes allegedly being sent by Reliance Jio to consumers and retailers asking them to quickly recharge to avail the benefit of the scheme. Jio alleged that Vodafone Idea’s RedX plan and Bharti Airtel’s Platinum plan was discriminatory and misleading. India, CIN L32100GJ1996PLC030976. Vodafone Idea Limited, Srijan Tech Park, 7th floor, PSA Fort, Plot No A1, A2 & B, Nehru Nagar, 1st Main road, off. Vodafone Idea Limited (formerly Idea Cellular Limited). TRAI blocked Airtel and Vodafone Idea’s premium plans citing discriminatory service to regular customers. All Jio customers will now have to buy additional top-up vouchers of ₹10, ₹20, ₹50 and ₹100, for additional IUC minutes. In our view, such promotion of the customers on an offer held as non-compliant, is a blatant violation and disregard of TRAI s advisory. Soon after TRAI’s orders, Vodafone Idea moved the Telecommunications Dispute Settlement and Appellate Tribunal (TDSAT) challenging the order. If customerâs number is reported/found to be used for unsolicited promotional activities: 1. Contact Number : +91-79 6671 4000, FAX : +91-79 2323 2251 on Nov 12, 2017 . Customers need to provide the âtelephone numberâ or âheaderâ of âcallâ or âSMSâ as the case may be along with short description of such call or message along with the date of receipt of such call or message. An Aditya Birla Group & Vodafone partnership. Mahabalipuram Road, Perungudi ,Chennai -600096, 1st Floor, A-19 MCIE Mathura Road New Delhi-110076. You can find out more-, Reliance Jio JioPostPaid Plus: How to get this service, Jio launches in-flight data and voice calling plans for Postpaid Plus users, Reliance Jio: How to set caller tune on your smartphone, Reliance Jio effect: Telecos consumer service revenue dipped to Rs 37,284 crore in Q4, 2016, Airtel, Vodafone, Idea Cellular saw maximum billing complaints in October-December, Nokia 5.3 launching in India in August with two more phones, Warner Bros. brings movies as apps to iPhone, iPad and iPod touch, Samsung Mobiles Fest on Flipkart: Discounts on Galaxy S8, Galaxy S7, Galaxy On Max, and more, Samsung Galaxy S8 duo the best selling Android smartphones in Q2 2017, Apple iPhone 7 wins overall: Report, Oppo Reno 3 Pro series gets permanent price cut in India: Check details, Vodafone Idea likely to increase prepaid and postpaid prices, here's why, Jio launches in-flight data and voice service in India: Check details, Jio likely to introduce low-cost Android phones in India: Report, Vodafone files complaint with TRAI against Reliance Jio Summer Surprise offer, Published Date: April 11, 2017 10:21 AM IST. Furthermore, the Telecom Regulatory Authority of India … Trai — complaint against vodafone number . Weâd like you to have a good experience each and every time you do business with us. Vodafone Idea , now known by the new brand name VI, launched GIGAnet- the integrated 4G network post merger of Vodafone India with Idea Cellular. Buying online. Jio, however stood to benefit from the decision as it sought to cut down on its interconnect payouts to its rivals. Area-wise/service provider- wise details of complaint centre and appellate authority are available on web portal www.tccms.gov.in. Realme Q2 सीरीज 5G सपोर्ट, लेदर फिनिश, 48MP कैमरा, 65W फास्ट चार्जिंग के साथ होगी लॉन्च! The telephone number or header and the date of receipt of the unsolicited commercial SMS may be appended with such SMS, while forwarding to 1909, with or without space after comma. Customer has option to register themselves into Fully Block & Partially Block categories or select various modes communication or selecting day or time preference.
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