We recommend purchasing our downloadable digital games directly from EA Desktop, Origin, or trusted retailers only. Your order number. A receipt can come in the form of a: a GST tax invoice or; a cash register or hand written receipt. To use your rights to a repair, replacement or refund you will need to keep the receipt or other type of proof of purchase. Both should be full screen, desktop images. Both screenshots need to show the following: 1. Some major retailers may accept reference numbers, usually allocated on invoices and confirmation emails as proof of purchase. Please provide the following images from either your PC or console (mobile images won't be accepted). Today’s date and your case number (if you already have one) signed onto it. The description/name of the product you purchased. If you need to take a screenshot of something on your computer screen, use your PC/Mac's screenshot function (Mac: Shift + Command + 4, PC: Ctrl + Print Screen). Description or name of product you purchased. Enter the text shown above © COPYRIGHT LYNX SERVICES ALL RIGHTS RESERVED COPYRIGHT LYNX SERVICES ALL RIGHTS RESERVED Proof of purchase In order to update your warranty, you will need to provide a valid sales/purchase receipt from an authorized retailer. If your retailer isn’t on this list, don’t worry, you can send it to us anyway and we will validate it if it meets the following criteria. Proof of purchase is often required for sales promotions and manufacturer rebates as evidence that the customer purchased the product. It is a good idea to keep records about any descriptions and promises of how the product or service should appear and work. Proof-of-purchase definition, a sales slip, label, box top, or other item associated with a product that is presentable as evidence of actual purchase, as for claiming a refund or rebate. purchase history in the iTunes client or App Store. Zoom out to get all the information in your screenshot. Such systems allow manufacturers to develop a direct relationship with the consumer, for use in short term sales promotions, loyalty systems and collection and profiling of consumer data. They should be full screen images. Downloadable content (DLC) can’t be used for proof of purchase for console or PC games. The date and time of the purchase. When multiple purchases are required to redeem these rewards, it is referred to as a premium incentive or collector mechanic.. Make sure the following information is clearly visible and both images are full screen, desktop images. Both screenshots need to show the following, and should be full screen, desktop images. If you purchased a digital copy of a game from other trusted retailers, give us a full screen, desktop screenshot of your email receipt from them. EA may disable keys suspected of being initially obtained or distributed by unlawful means. Your EA Account name. You'll still need to print it out to sign and date the invoice, and make sure the date of purchase and price paid are visible in the photo. Proof of purchase is often required for sales promotions and manufacturer rebates as evidence that the customer purchased the product.
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