Please install the UniFi Protect app if you are on a mobile device. UniFi Protect is an evolution of UniFi Video 3. I've tried both FireFox and Chrome, which are their 2 supported browsers of choice. UniFi Protect G4-Bullet Camera UVC-G4-BULLET Versatile 4 MP (1440p) indoor/outdoor bullet camera with 24 FPS video for day or night surveillance with infrared LEDs. I have an issue that I'm trying to work out. UniFi Protect is Ubiquiti's next-generation video security platform, with rich camera, doorbell, and NVR controller hardware options for you to choose from, as well as an app which you can use to view, configure and manage your video camera and doorbells. This discussion has been inactive for over a year. When we try to do this from the web browser both on and offsite by navigating to protect.ui.com and accessing it from there, 99% of the time the video will just show the still image and when you tell it to play, nothing happens. Verify your account Future updates will bring advanced settings for recording modes, fine-grained alert control, and other features that our UniFi Video 3 power users are … I turned off my DNS filtering as well in case that was causing some sort of issue but it doesn't appear to be. I have 8 Protect cameras and 1 DoorBird. $199. The UniFi Protect app comprises of four sections: Cameras, Activity, Users, and Settings. We have fiber internet connections at all of our sites, but I don't think that is the issue given how fast it streams on the app. I would find a differnt system, bare bones load, and install Chrome with no extensions, maybe only the AV on the system. I am running a CloudKey Gen2+, What king of cameras? View. Totally would test outside of current network. UniFi Protect has no monthly fees, no matter how many cameras you have attached to your system. Using Firefox on a Mac. For anyone wondering, Support says that they have been able to duplicate this issue and I'm not the only customer having this issue. I would almost say it is time to go back to basics. Oct 2, 2019 at 14:30 UTC. Unifi Protect Software. They plan on including this bug fix in one of the near future updates. UniFi® Protect G3 Bullet Camera. We built UniFi Protect from the ground up for the best video viewing and reviewing experience possible. I know for a while, my Firefox did not work at all. I have 8 or 9 connected at another site and do NOT have the same issue. UniFi Protect supports all second-generation (G2) or later UniFi Video cameras. UniFi® Access Card. on These are all the UVC G3 (or G3 AF depending on the marketing). UniFi® Protect. Which of the following retains the information it's storing when the system power is turned off? When users connect via the app on their mobile device, the connection is extremely fast and the timelapse feature works great, loading the video usually within a second or two. JRochow Chrome and Firefox are running the latest version. I have an issue that I'm trying to work out. Unifi Protect’s software is a complete rewrite of Ubiquiti’s legacy Unifi Video software. UniFi® Access. The cameras seem fine when live, it's just the recordings I struggle to view via Web. The issue is the Unifi protect software and the support. Have only 4 of my 5 cameras active, how many are you using? I tried it on a box running the beta and it did the same thing. Try connecting and see if that makes a difference. As of this writing, that means all G2 and G3 models, as well as the latest G4 cameras. You may get a better answer to your question by starting a new discussion. Model: UNVR. We recommend using Chrome or Firefox on desktop. My next step is to try from a computer outside of our setup to see if it is some sort of software we are running. Anybody else using Unifi Protect for video monitoring? Also, if you are on the same network, can you connect to the camera itself and see the video that way? But where the app really shines is the timeline view, called Time Lapse. Anybody else using Unifi Protect for video monitoring? Enterprise network video recorder, can provide up to 30 days of 4K video storage for 15 cameras or Full HD video storage for 50 cameras. Cameras is where you'll spend most of your time viewing live feeds as well as past recordings. Haven't used a browser in quite some time, but am able to view recorded events and such. Sometimes it will play after a minute or so, but it's very unresponsive. UniFi® Protect G4 Bullet Camera. Ubiquiti's UniFi delivers with Protect, offering one of the best ecosystems for both home and business consumers to efficiently protect their property. If you would like to view the cameras constantly then do not go the route of Unifi protect. UniFi® Protect G3 Dome Camera. Its feature set is still in (rapid) development as Ubiquiti endeavors to match Unifi Video’s features. The software fails to keep a good connection and this is on LAN not even remote. Latest Chrome, from work behind a Watchguard, all is well. I can connect directly to the camera, but the video is a bit choppy. UniFi® Protect G3 Micro Camera. Anybody else run into this or have ideas? Remove that as a troubleshooting item since the phones are seeing it fine. UniFi® Protect G3 PRO Camera. According to their FAQ, they support up to 15 cameras per CKG2plus:  Stream video smoothly over WiFi, LTE, and even 3G networks with Adaptive Bitrate Technology to dynamically adjust the video quality to your available bandwidth. I use both Unifi Protect (mobile and web app) as well as Synology. I have done it through cell service and it also works fine. It seems to be an issue with whatever they are using to present the video from what I can tell. i am assuming the phones are connecting via the cell service and not wifi. https://help.ubnt.com/hc/en-us/articles/360011480554-UniFi-Protect-FAQ. homebridge-unifi-protect is a Homebridge plugin that provides HomeKit support to the UniFi Protect device ecosystem. Firefox was actually just installed on the computer for the first time so it is a fresh install. Even on the wireless on site it works fine. When users connect via the app on their mobile device, the connection is extremely fast and the timelapse feature works great, loading the video usually within a second or two. 92% UniFi Cloud Key Gen 2 Plus UniFi Protect - Hard Drive Compatibility Overview The following table identifies individual recommended hard drive models that have been tested and verified compatible with the UniFi Dream Machine PRO (UDM-PRO), UniFi Protect Network Video Recorder (UNVR) and Cloud Key Gen2 Plus devices, as well as drives that are confirmed not compatible. Please install the UniFi Protect app if you are on a mobile device. Sold Out. I'm running a Flex and a Dome, all with the latest firmware. Technology platforms for Internet Access, Enterprise, and SmartHome applications. Streams failing to load. UniFi Protect doesn’t support the first-generation airCams (and probably never will). Legacy Products. UVC-G4-BULLET. UniFi® Protect G3 FLEX Camera. 4x HDD … What version is your Protect at? Constant disconnects and reconnects. This person is a verified professional. The cameras would have rebooted this morning with the firmware upgrade I did to bring it up from the beta version to 1.12.3. to enable IT peers to see that you are a professional. Protect is running latest stable (1.12.3). All I can tell when I inspect the video is that it is using BLOB to call the video from protect.ui.com. UniFi® Protect G4 PRO Camera. It also allows me to do much longer term storage of course. UniFi® Protect G4 Doorbell. UniFi Protect launches with a core feature set optimized for full-time recording, fast timelapse review, and easy setup. Versatile 4 MP (1440p) indoor/outdoor bullet camera with 24 FPS video for day or … What do you have Protect runnng on? by I tried this on a barebones system and I had the same issue. UniFi Protect G4-Bullet Camera. Have you tried diffrenent browsers? We recommend using Chrome or Firefox on desktop. UniFi Protect has no monthly fees, no matter how many cameras you have attached to your system. UniFi Protect Network Video Recorder. View this "Best Answer" in the replies below », https://help.ubnt.com/hc/en-us/articles/360011480554-UniFi-Protect-FAQ. The UniFi Video Camera G4 Pro is the best IP camera I have ever tested. I have 8 cameras connected. Currently, Protect only runs on their Cloud Key 2 Plus hardware, not a dedicated PC. Edit to add: this is my home network I'm looking at, Protect isn't up to more than a few cameras, which is why I asked how many. Just tested my install at a vet office and not seeing any lag on the browser. UniFi Protect G4 Doorbell is a Wi-Fi video doorbell with a built-in display and real-time two-way audio communication. My experience is: Synology is waaaaay more complicated, which can be good or bad for some people but is mostly good for me.

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