GameStop is divided into two operating segments: Video Game Brands and Technology Brands. Company profile page for Spring Communications Holding Inc including stock price, company news, press releases, executives, board members, and contact information Editor's Note: This article originally appeared on Consumerist. The purchase also provides the Utah-based business with its first Connecticut and New York outposts and adds 19 stores to its New Jersey roster. Video game retailer GameStop is expanding and diversifying by buying hundreds more AT&T wireless dealer stores. Spring Mobile was purchased by Prime Communications. Spring Mobile is a GameStop subsidiary that operates as a premier AT&T retailer in the US. GameStop, along with its board of directors and outside financial advisors will continue to conduct an ongoing review of “strategic and financial” alternatives to boost shareholder value. maintains that third-party owned locations provide a degraded customer service experience. At these locations, the sales people inside have no direct employment connection to AT&T. And despite the harsh economic climate for many bricks-and-mortar retailers, AT&T’s third-party dealer operation is growing. The company is committed to providing wireless devices, plans, and accessories, operating more than 1400 AT&T stores across 28 states. Read Next: Tribeca Film Festival Elevates Games for 2021, Opens Submissions for First Games Award, ‘Jim Henson’s The Dark Crystal’ Tactics Game Is Coming to Nintendo Switch, Xbox Had Keanu Reeves, But Ubisoft Had Jon Bernthal and His Actual Dog, The Original ‘Auto Chess’ Is Coming to Epic Games Store, ‘The Boys’ Boss Eric Kripke on the Season 2 Finale and What to Expect from Jensen Ackles in Season 3, ‘Supernatural’s’ Jensen Ackles, Jared Padalecki on Their Final Scene Together, Moving onto ‘The Boys’ and ‘Walker…, Jensen Ackles and Danneel Ackles Ink Overall Deal at Warner Bros. 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The purchase also provides the […] The company says it holds authorized dealers to the “same high standards as our company-owned outlets,” and that “authorized retailers score as well or better on measures of customer satisfaction.” Pre-order, buy and sell video games and electronics at Spring Cypress - GameStop. Dish leverage its installation and repair infrastructure. According to GameStop’s filings with the Securities and Exchange Commission, the company is responding to the feast-and-famine nature of the video game business by diversifying its revenue streams — with a heavy emphasis on the potential to run physical retail operations for other companies. GameStop will use proceeds from the recent $700 million sale of its Spring Mobile business to reduce outstanding debt, repurchase shares, or reinvest in … Management made the point that back in early 2019, Hestia and Permit advocated spending all of the $700 million received from the sale of GameStop's Spring Mobile on … Just as we saw Dish leverage its installation and repair infrastructure to provide recall repairs to Samsung customers, GameStop is hoping its retail expertise can be valuable both to its bottom-line and to partners like AT&T. It’s not surprising then that the Communication Workers of America, the union that represents workers in AT&T’s corporate-owned retail locations, is distressed by the trend. 1 gaming retailer also owns Simply Mac, a chain of 33 Apple product specialty stores; operates 48 Cricket Wireless shops; and began selling phones and plans for AT&T’s prepaid Cricket service through its flagship gaming stores. Shoot us an email at [email protected]. All email addresses you provide will be used just for sending this story. “Less than five of our more than 13,000 retail employees left our business last year as the result of our retail stores closing.” We respect your privacy. The use of authorized dealers by telecom companies is in no way new — or exclusive to AT&T — but in this case one of the companies behind the curtain has a familiar face. … Update my browser now, Alan Wolf ⋅ © Copyright 2020 Variety Media, LLC, a subsidiary of Penske Business Media, LLC. “At a time when people are increasingly choosing to do business online and lots of retailers are closing stores, we continue to operate thousands of company-owned retail stores across the country,” reads a statement from AT&T in response to the CWA report. In a motivational a video posted to Spring Mobile’s website Spring employees are encouraged to “Protect the Family,” “Rule the Galaxy,” and “Blow By AT&T Retail.”, In one Spring Mobile internal video, an employee exhorts his colleagues to “Blow By AT&T Retail.”. The company announced the completion of the sale for the mobile company, which owns and operates 1,289 AT&T wireless stores, on Wednesday. “AT&T’s third party dealer stores look like full-fledged AT&T outlets, but they are often skeleton operations with smaller staffs and less ability to meet customer needs,” reads a newly released report [PDF] from the union. As of April 2014, the Technology Brands segment included 218 retail outlets. GameStop acquired Spring Mobile last November as part of its diversification into wireless, which anticipates waning demand for packaged media. The CWA maintains that third-party owned locations provide a degraded customer service experience, and their report contains a long list of alleged issues that they claim stem from a sales-focused culture, lower pay, and aggressive commission structure offered by third-party dealers. GameStop is selling its Spring Mobile business for $700 million, aiming to sharpen its focus on its core business amid a company-wide review. Spring Mobile president Jason Ellis described the company as AT&T’s fastest-growing authorized retail partner, having more than doubled in size over the past 12 months. The CWA, which has been deep in contract negotiations with AT&T, thinks so. Update your browser to view this website correctly. Check store hours & get directions to GameStop in Houston, TX. Spring Mobile was founded in 2001 and is based in Salt Lake City, Utah. These are areas where we are well positioned to leverage the GameStop brand and capitalize on our competitive position,” said Dan DeMatteo, executive chairman of GameStop’s board of directors. Spring Mobile owns and operates 1,289 AT&T wireless stores. The Technology Brands segment was created during the fourth quarter of 2013 and houses the companies Simply Mac, Spring Mobile, and Cricket Wireless. The largest third-party operator of AT&T-branded (but not owned) stores now has over 1,400 locations and opened or acquired 33 new stores last quarter, according to SEC filings. The purchase is the third and largest acquisition for Spring Mobile this year, bringing its store count up to almost 300 AT&T-branded locations across 26 states. © 2020 TWICE is part of Future plc, an international media group and leading digital publisher. GameStop will use proceeds from the recent $700 million sale of its Spring Mobile business to reduce outstanding debt, repurchase shares, or reinvest in the core gaming and collectibles business. In fact, in GameStop’s 2017 Annual SEC filing [PDF], the company disclosed that its “Technology Brands” business segment, which includes Spring Mobile and an Apple-authorized retailer called Simply Mac, competes with “a wide variety of other wireless carriers and retailers and consumer electronics retailers, including AT&T.” Spring employees are aware of this dynamic — and GameStop’s competitive, sales-focused corporate culture encourages them to embrace it. Consumerist has also reached out to GameStop, parent company of Spring Mobile, for comment on the CWA’s claims but has not received a response. Spring Mobile is the largest operator of AT&T-branded locations, and while you may not know that name, you have probably heard of its parent company: GameStop.
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