our partners for featured placement of their products or services. Using the community forum may give you results in a shorter amount of time than phoning or waiting for a live chat representative to become available. The Virgin Media customer service phone number shown below is the single point of contact for all queries, including technical support and complaints. You can also make use of Down Detector, a third party site which tracks network outages for multiple ISPs and other services. that aims to provide you with the tools you need to make better Include your email address to get a message when this question is answered. PO Box 333 If you are calling Virgin Media Ireland from abroad, use 0035312458000. Matthew Boyle is a mortgages and home services publisher at Finder. How to contact Virgin Media broadband customer service and support You’ve got a variety of options for getting in touch with Virgin, including a call centre or live chat. decisions. Optional, only if you want us to follow up with you. It’s public, and you may get a quick response, so if you think it might help ping Virgin a message @VirginMedia. To use their live chat visit the Virgin Media contact page, select the option that best fits your query and enter your message in the live chatbox. SR43 4AA. You can call, live message, use the community forums, or use a relay service to get the help you need. References. Sometimes Twitter is an easy solution to a problem. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. ZA227007. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Last Updated: April 11, 2019 BT and TalkTalk drew the highest number of complaints. When you upgrade your TV package with Virgin Media, it will be activated within 24 hours. By clicking "OK", closing this banner, clicking a link or continuing to browse otherwise, you agree to the use of cookies. By using our site, you agree to our. SA7 9ZJ. The Virgin Media UK live chat service is available at, The Virgin Media Ireland live chat service can be found at. If you’re having an issue with your Virgin Media broadband there are several ways to get in touch with Virgin Media, both online and via telephone. Get the latest from Richard Branson and the Virgin companies. Installing a new router or Wi-Fi booster could have a significant impact on your broadband speeds. accurate but you should confirm any information with the product or Fed up with Virgin Media? We endeavour to ensure that the information on this site is current and You’ve got a variety of options for getting in touch with Virgin, including a call centre or live chat. Our address is Level 2, 20 St Level 2, 20 St Thomas St, When your broadband goes down, you run into a billing problem, or need to make a complaint about Virgin Media, who do you call? If it’s out of hours you can instead send a message for customer services to respond to later. Always consider your own circumstances when you compare products so you get what's right for you. In order to go to CISAS, you’ll need to have either received a deadlock letter from Virgin (a part of the complaints process which says that neither side can agree) or not heard back from them for eight weeks. The [email protected] and [email protected] addresses have been discontinued, and any emails sent will bounce back. authorised and regulated by the Financial Conduct Authority (firm Thomas St, London, SE1 9RG. We show offers we can track - that's not every product on the market...yet. We are a credit broker and not a lender and This is useful if photos will help your explanation. If you want to write, the Virgin Media address is: Virgin Media Please help us continue to provide you with our trusted how-to guides and videos for free by whitelisting wikiHow on your ad blocker.

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